Política de envío

Shipping Policy

Last updated: 6/23/25

This Shipping Policy governs the shipment and delivery of products purchased from NVRNAGN FOREVER LLC.

Processing Times

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

During product launches, promotions, or high-volume periods, processing times may be extended.

You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Methods

We ship via established carriers (e.g., USPS, UPS, DHL) depending on destination and service level selected at checkout.

Delivery timeframes provided at checkout are estimates and are not guaranteed.

Shipping Restrictions (Fragrance Products)

Due to alcohol content, fragrances are classified as flammable goods and may be subject to:

Ground-only shipping within certain regions

Carrier restrictions

Customs regulations for international shipments

We reserve the right to adjust shipping methods as required to comply with carrier and regulatory requirements.

Domestic Shipping (United States)

Shipping rates are calculated at checkout.

Once a package is marked as delivered by the carrier to the address provided at checkout, responsibility for the shipment transfers to the customer.

We are not responsible for:

Packages delivered to an incorrect address provided by the customer

Packages marked as delivered but not received

Theft after delivery

If a package is marked as delivered but cannot be located, we recommend:

Checking with household members or neighbors

Contacting the carrier directly

Filing a missing mail request with the carrier

We may assist in initiating a carrier inquiry at our discretion.

International Shipping

We ship to select international destinations.

International customers are responsible for:

Customs duties

VAT or import taxes

Brokerage fees

Compliance with local import regulations

We are not responsible for delays caused by customs processing or refused shipments due to local regulations.

If a shipment is refused or returned due to unpaid duties or import restrictions, original shipping charges will not be refunded.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned due to an incorrect or incomplete address:

The customer will be responsible for reshipment costs.

Original shipping charges are non-refundable.

Lost or Damaged Shipments

If your order arrives damaged, please contact us within 5 days of delivery with:

Your order number

Photos of the outer shipping box (including label)

Photos of internal packaging

Photos of the damaged product

Claims are reviewed on a case-by-case basis and may be evaluated in coordination with the shipping carrier.

Shipping Delays

We are not responsible for shipping delays caused by:

Carrier disruptions

Weather events

Customs processing

Force majeure events

Estimated delivery times are not guarantees.

Contact

For shipping-related inquiries, please contact:

NVRNAGN

8549 Wilshire Blvd.
#2040
Beverly Hills, CA 90211-3104

support@nvrnagn.com